We understand how important your privacy is. This document clearly explains how 99laju collects, uses, stores, and protects the personal data of every player in Malaysia.
Six core data protection principles we practise daily to ensure your personal information is fully secure.
All data transmitted between your device and 99laju servers is protected by 256-bit SSL encryption — the same standard used by major banking institutions in Malaysia. No one can intercept or read your data while in transit.
Your personal data is stored on servers protected with strict access controls and continuous monitoring. Only authorised personnel may access data in specific situations that require operational review.
The KYC identity verification process at 99laju is handled with the utmost care. Documents you submit are stored securely and used solely for identity verification and regulatory compliance purposes.
99laju does not sell, rent, or share your personal data with third parties for marketing purposes without your explicit consent. Your data belongs to you — it is not a commodity we trade.
Through your 99laju account settings, you can access, update, or request deletion of your personal data at any time. We give you full control over the information we hold about you.
In the event of any security incident involving your data, 99laju is committed to notifying you in a timely manner in accordance with applicable legal requirements, along with the steps taken to address the situation.
99laju ("we", "Platform", "Company") takes the privacy of every player who uses our services seriously. This Privacy Policy is drafted to transparently and honestly explain how we collect, use, store, disclose, and protect your personal information when you use the 99laju website and all related services.
We understand that player trust is our most valuable asset. That is why every decision relating to data handling is made with the interests and safety of players as the top priority. Our approach goes beyond mere legal compliance — it is a genuine commitment to protecting your privacy.
This Privacy Policy applies to all users of the 99laju platform, including website visitors, registered players, and former players whose data remains within the stipulated retention period.
99laju collects various types of information depending on how you interact with our platform. The following are the main categories of data we collect:
a) Registration & Identity Information
b) Financial Information
c) Technical & Usage Information
The personal data we collect is used solely for legitimate and specific purposes. 99laju uses your information to:
We will not use your data for any purpose not stated here without obtaining your consent first.
99laju does not sell or trade your personal data to any third party. However, there are limited situations where we may need to share your information:
The 99laju platform uses cookies and similar tracking technologies to enhance your experience and ensure the platform performs at its best. Below are the types of cookies we use:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Enables core platform functions such as login and session security. | Session only |
| Preference Cookies | Remembers your language preferences, display settings, and personal preferences. | Up to 1 year |
| Analytics Cookies | Helps us understand how players use the platform for continuous improvement. | Up to 2 years |
| Marketing Cookies | Used to display relevant promotions to you | Up to 90 days |
You can manage or disable cookies through your browser settings. However, please note that disabling essential cookies may affect certain features on the 99laju platform.
Protecting your personal data is 99laju's top priority. We implement comprehensive technical and organisational security measures to ensure your data remains protected at all times:
99laju retains your personal data for as long as your account is active or as long as required for the legitimate purposes stated in this Privacy Policy. Specific retention periods are as follows:
When data is no longer needed and the mandatory retention period has expired, we will securely delete or anonymise it using methods that do not allow recovery.
As a 99laju player, you have the following rights regarding your personal data. We respect and facilitate the exercise of all these rights:
You have the right to request a copy of the personal data we hold about you at any time.
If your data is inaccurate or incomplete, you may request an immediate correction.
You may request the deletion of your personal data, subject to mandatory retention obligations.
You may request that we restrict the processing of your data in certain situations.
You have the right to receive your data in a machine-readable format for transfer to another platform.
You may object to the processing of your data for direct marketing purposes at any time.
To exercise any of the above rights, contact the 99laju support team through the available channels. We will process your request within 30 business days.
The 99laju platform is strictly for individuals aged 18 and above. We do not knowingly collect, store, or process personal data of anyone under the age of 18.
If we discover that data belonging to a minor has been collected inadvertently, we will take immediate steps to delete that data and close the account in question. If you find that a minor has registered an account on our platform, please notify our support team immediately.
The 99laju website may contain links to third-party websites or services that have their own privacy policies. 99laju is not responsible for the privacy practices of those external websites.
We encourage you to read the privacy policy of every website you visit. The presence of links to external sites on our platform does not constitute an endorsement of or support for the content or privacy practices of those sites.
99laju reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other circumstances. Any material changes will be communicated to you via:
The "Updated" date at the top of this document indicates when the latest version was published. Continued use of the 99laju platform after any changes constitutes acceptance of the new terms. If you disagree with the changes, please stop using the platform and contact us to close your account.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by 99laju, our team is ready to assist you through the support channels available on the platform.
For privacy and data protection enquiries, please state this clearly in your message so your request can be directed to the responsible officer. We are committed to responding within 5 business days for all privacy-related enquiries.
Further information about your rights is also available on the FAQ and Responsible Gaming us.